PBX (Private Branch Exchange) systems create in-house telephone services for businesses, connecting offices and locations both locally and globally. Traditionally provided through land line telephone service providers, PBX business systems are also available using VOiP (Voice Over Internet Protocol) technology, which offers features and options similar to those provided by land-line services, often at a lower cost.
VOiP Technology for Business PBX
VOiP technology utilizes digital signals transmitted over the internet to provide voice telephone service. With equipment such as telephone adapters, handsets and modems, VOiP hosts can deliver PBX services for both local and international calling while bypassing traditional land line phone systems. VOiP PBX also enables businesses to network in-house, mobile and computer systems for integrated connectivity.
VOiP PBX systems offer packages similar to those provided by land line services. Answering options can include autoattendant features with numerous menu and submenu options, dial and ringtone choices, and on-hold music. Other options, such as 24/7 answering services and customized messaging, are available in some hosting plans as well.
With VOiP PBX service, a variety of options allow management and employees at all locations to remain connected. Options include call forwarding to any home, office or mobile number, customized voicemail and networking among computers and mobile devices. Since VOiP PBX systems are internet-based, messaging, texting and email options can also be integrated into the PBX package.
VOiP PBX providers offer a variety of calling plans, including unlimited incoming and outgoing calls, or unlimited nationwide calls plus low-cost international calling. Users can also choose options including a limited monthly amount of free international calls with additional charges over that limit, free calls within a specified service area, and customized messaging choices, on contract or month to month plans.
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