What Is Visual Voicemail for Verizon Wireless?

by Amanda Johnson
Verizon offers many different phones and features.

Verizon offers many different phones and features.

Jupiterimages/Photos.com/Getty Images

Verizon Wireless is a prominent competitor in mobile products and services. From Internet to messaging, Verizon Wireless keeps the cell phone user connected to friends, family and business associates. Verizon customers have many options for receiving their messages. Customers like Verizon's Visual Voicemail because it is a useful tool for those short on time and unable to go through all of their voicemails.

Visual Voicemail Features

Visual Voicemail is an application that allows Verizon customers to view information without calling and listening to their voicemails. The information available in Visual Voicemail is the contact's phone number, date and time. Users can scroll through and listen to voicemails they choose. Visual Voicemail allows customers to reply to voicemails by SMS message, callback number or voicemail. Another feature Visual Voicemail has, that regular voicemail does not, is the ability to create a custom greeting for up to 10 different contacts.

How to Get Visual Voicemail

Call Verizon's voicemail (*86) to ensure your voicemail is correctly set up before getting Visual Voicemail. All Verizon Wireless cell phones are capable of using Visual Voicemail. Locate the Visual Voicemail icon on smartphones by accessing the voicemail or messaging menu. After you locate the application, download it to your phone. Enter your voicemail password when prompted. Click "Subscribe" to start using the service. You must wait five minutes to start using the Visual Voicemail feature.

How to Use Visual Voicemail

Visual Voicemail is easy to use because customers are prompted when a new voicemail message arrives. When you access Visual Voicemail, you will see the details of the voicemail. You are able to delete the message without listening to it. If you would like to listen to the voicemail, highlight the message and click "Play." You have the option to pause or rewind the voicemail message if you missed important information. When you are finished, you can delete the message by highlighting it and choosing "Erase."

Considerations

Although a useful application, Visual Voicemail is not free. The voicemail feature is offered with a subscription of $2.99 per month, as of 2011. The customer will be automatically billed until it is cancelled. However, customers may want to subscribe to this service because it offers benefits that Basic Voicemail does not have. Basic Voicemail allows customers to keep a total of 20 voicemail messages for a period of 21 days. Visual Voicemail allows customers to keep a total of 40 messages for a lot longer. Messages kept in Visual Voicemail will expire after a period of 40 days. The voicemails in Visual Voicemail can also be saved permanently in an archive.

About the Author

Amanda Johnson has been writing for online publications since 2009. She graduated with a Bachelor of Science in psychology and is pursuing a Master of Arts in counseling. Johnson is a certified victim advocate and also owns a home-based business selling homemade jewelry and crafts. In her spare time, she enjoys being a mother and remodels her home.

Photo Credits

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