Verizon Voice Mail Features

Voice mail is a basic feature that is generally included in cell phone plans including plans from Verizon Wireless. Voice mail allows cell phone users to receive voice messages when they are unable to pick up the phone or when they ignored a phone call. Verizon provides several basic voice mail features to its clients when they sign up for a cell phone service.

Voice Mail Messages

Verizon allows cell phone users to receive and/or store up to 20 voice mail messages in their inbox. After reaching the limit of 20 voice mail messages, callers receive a recorded message informing them that the person they have called has a full voice mail box. Until the cell phone user deletes messages, no other messages may be received. Voice mail messages are limited to three minutes per message.

Message Storage

Voice mail messages may be stored in the inbox for a maximum of 21 days. After 21 days, the cell phone user receives a message upon accessing the voice mail box informing her that the stored message will be deleted. She can then decide to resave the message for another 21 days or delete the message from her inbox.

Numerical Commands

While using the voice mail box, cell phone users may press a series of numbers on the key pad to perform various functions. Pressing "1" while listening to a message allows the user to rewind while pressing "3" fast forwards the message. Pressing "2" pauses the message. Pressing "4" slows the speed of the caller's voice and "6" speeds it up. Pressing "5" gives the user the date and time the message was left. Users may delete messages by pressing "7" and save messages by pressing "9."

Additional Features

For an additional monthly fee, Verizon customers can elect to add a visual voice mail feature to their plan. Visual voice mail is an application that allows a user to view all voice mails on a visual screen. Users can scroll through messages and view the message information on the screen instead of having to access the voice mail box. The inbox stores up to 40 messages for 40 days and allows the user to archive messages permanently.

References

• Verizon Wireless: Basic Voice Mail
• Verizon Wireless: Visual Voice Mail

About the Author

Based in Colorado, Gisela Chavez has been writing and editing since 2004. Her editorial experience ranges from editing technical documents to editing for “The Bloomsbury Review.” She earned a professional writing certificate from the University of Colorado, where she received a Bachelor of Arts in English and Spanish.

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