Your Creative ZEN Stone 2GB MP3 player comes with enough space for up to 1,000 songs. It also includes a voice recorder, FM radio and a stopwatch function. If the ZEN Stone freezes or locks up while you're listening to music or using a tool, you can reset it without deleting any of your songs. If the player continues to freeze or won't respond when you reset it, Creative recommends that you perform a full format. Formatting the ZEN Stone will delete all your files and restore the player to its factory default state.
Reset the ZEN Stone
Straighten a paper clip and insert one end into the reset hole on the top of the ZEN Stone.
Push down on the paper clip to press the button recessed within the reset hole.
Hold the button down until the ZEN Stone resets.
Format the ZEN Stone
Connect the ZEN Stone to your computer with a USB cable.
Log in to your computer as a Windows administrator.
Click the "Start" button, select "Computer" from the Start menu, and double-click the ZEN Stone's icon.
Right-click each file that you want to keep, then select "Copy." To select multiple files, hold down the "Ctrl" key and click each file.
Select a location for the files on your computer, such as your Music folder. Right-click on a folder or anywhere in a folder window, then click "Paste" to copy the files to that location.
Click "Start," "Computer" and right-click the ZEN Stone's icon. Click "Format" to restore the player to its original state.
- If your ZEN Stone player does not respond to resetting or formatting, contact Creative customer support for help.
- Formatting will delete everything on your MP3 player. Transfer the files you want to save to your computer before formatting.
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