Competitive prices, new phones, better plans, more options and better coverage are just a few of the reasons consumers switch cellphone providers on a regular basis. If you are unhappy with your current cellphone coverage plan and want to switch to a new company, you need to cancel your coverage with your current cellphone company. If you are still under contract with your current plan, you will have to pay early termination fees; if your contract is expired and you are on a month-to-month plan with your company, you only have to cancel your service.
Contact your current cellphone provider to cancel your current service. If you don’t want to be without cellphone service for any amount of time, you should wait until you’ve already switched service to another company to cancel your service.
Inform your cellphone company representative you want to cancel your service with the company because you are switching to another cellphone service provider. He or she may try to entice you to stay with your current company by offering incentives such as discounted phones, free text messages or free phones.
Provide the representative with your mobile phone number, your full name and the last four digits of your Social Security number so the representative can verify your identity and begin the process of cancelling your service.
Pay any outstanding fees by giving the representative your credit card or cash and wait until the representative confirms your plan cancellation.
- NA/AbleStock.com/Getty Images