Dial-up and DSL Internet connections are both processed through a telephone line of service. This means that you must have a telephone line connected to your home to have either DSL or dial-up service. Unfortunately, DSL is not available in all areas. Dial-up can be installed in any area that offers phone service, but DSL operates at a higher speed and requires the installation of newer utility technology in your neighborhood by your phone service provider.
Contact your dial-up Internet service provider and ask if it provides DSL at your address.
Inquire whether your phone and Internet service provider offers an upgrade to a DSL modem capable of higher speed than the typical dial-up speed of 56 Kbps.
Determine the costs of installing DSL wiring in your home. DSL connections require use of an Ethernet cord, while dial-up utilizes the telephone cord. Some Internet service providers will upgrade your system for no fee.
Set up an appointment to have DSL installed in your home. Internet and telephone service providers require that you or a household member over the age of 18 be home while your service is installed. The technician will install your modem and connect it to your computer to ensure that your new and improved Internet connection is working properly.
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