Verizon combines all Verizon charges on one bill and formats your bill so you understand the reason for each charge. You can receive your Verizon Wireless bill online or opt to receive a paper bill. The company accepts bill payment by mail, in person or by credit or debit card. Each bill includes a reminder of the payment options, and a tear-off slip that duplicates the account information and accompanies the payment to ensure that it goes toward the correct account.
You will find your account number in the Account Information section. This section also includes the amount due and the last date you can pay your bill on time. This section also includes the Date of Bill section that indicates the bill creation date. In addition, there is an Account Summary that lists your previous payment. If you have a pending balance, Verizon lists a balance carried forward in this section.
The Current Charges section covers one month and displays an overview of the charges on your account for the current billing period. For example, this section details applicable fees and taxes, and itemizes your service specifics such as your bundles, caller ID and call waiting. This section also itemizes your access fee and the number of minutes you are charged for using. If you signed up in the middle of the month, Verizon may charge prorated rates, and there is no charge for the days you did not receive service.
If you opt for detailed bills, you will see each call listed with the number and the amount of time you spent on the call. “Included minutes” also appear on the bill; this term applies to the number of minutes allotted under your plan. Verizon divides your call time between peak hours and off-peak hours, which is when the circuits are busy or slow, respectively. Circuits are busier at night and on the weekends, however, this varies according to the service area and the calling plan.
Recently, Verizon announced that, in collaboration with Payfone, the company will soon join the mobile payment industry. This service lets you use your cell phone to purchase items and charge the cost of the items to your phone bill. This means there will be another feature on your Verizon Wireless bills. According to Jeff Nelson, executive director of corporate communications at Verizon Wireless, “When a customer uses his mobile phone to pay for goods and services in a brick and mortar store, it will be an Isis-enabled experience.” Isis is another of the company's mobile projects.
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