How to Set Up Exchange Mail on an iPhone

by Benny Taylor
The iPhone can synchronize with Exchange via the cellular network.

The iPhone can synchronize with Exchange via the cellular network.

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Connecting your Apple iPhone to an Exchange Server allows you to wirelessly synchronize your Exchange email with your iPhone using Microsoft's ActiveSync functionality. Exchange ActiveSync provides full two-way synchronization. For example, emails you send from your iPhone will automatically appear in your "Sent Items" folder in your Exchange account, with no need to connect any cables and manually synchronize.

Step 1

Tap the "Settings" icon on your iPhone. Tap "Mail, Contacts and Calendars."

Step 2

Tap on "Add Account," then select and tap the "Microsoft Exchange" icon.

Step 3

Fill in your email address by tapping on the field and using the iPhone's on-screen keyboard. Fill in your domain, username and password. If you are unsure of any of this information, your company IT department or Microsoft Exchange email provider should be able to provide it.

Step 4

Tap the "Next" button in the top-right of the screen. If your device is able to successfully contact your server, the next screen you will see will give you the option of what information you wish to synchronize. If not, the original screen will reappear with an additional field for the server name. Your IT department or Exchange provider should be able to provide this. It may take the form of a text-based address or a numeric IP address.

Step 5

Input the additional server details and tap the "Next" icon again if necessary. A screen will appear asking you to select the information you wish to synchronize.

Step 6

Use the sliding switches on the screen to select your synchronization options. As well as your mail, you can also synchronize your Exchange calendar and contact information. Select your desired options and tap the "Save" button. Your Exchange account will then begin to synchronize.

Tips

  • If you are unable to contact your server, check with your IT department or email provider that the server is enabled for ActiveSync connectivity.

Warnings

  • If you decide to synchronize your contacts, you will be asked whether you want to delete your existing contacts or add them to those already on your iPhone. Make this choice carefully to avoid losing contacts and avoid duplications.
  • If you are connecting to a corporate Exchange server, check that your company's IT security policies permit this to avoid breaching any rules.

Resources

About the Author

Benny Taylor has been writing travel, food and computer articles since 2009. His articles about Portugal have been featured by “Living Abroad” magazine. Taylor studied ITIL IT service management in the City of London and is also a Microsoft-certified small-business specialist.

Photo Credits

  • Jupiterimages/Photos.com/Getty Images