The iPod is Apple's flagship portable device--in July 2010, the iPod held 76 percent of the U.S. MP3 player market. The iPod's various models are capable of doing everything from displaying video to playing music, and have become indispensable to many users. Like any MP3 player, however, they can eventually break. If this happens, you'll need to have your iPod's serial number to give to Apple's support staff.
Connect the iPod to the computer. When it appears in iTunes, click on the iPod icon, then on the "Summary" tab. Your iPod's serial number will appear on this screen.
Hold down "Ctrl," click "Help" and select "About iTunes" if your iPod won't connect to the computer. iTunes will scroll through a list of system information that includes your iPod's serial number.
Flip the iPod over if you don't have access to iTunes. The iPod's serial number is printed on the back of the iPod, near the FCC logo. If you have an iPod Shuffle or sixth-generation iPod nano, you can find the serial number on the side of the iPod.
Open "Settings" on the iPod if the serial number on the back is scratched or unreadable. Click "About," then press the center button until the serial number screen appears. On an iPod Touch, select "Settings," "General" and "About" to bring up this screen.
Examine the barcode on your iPod's original box if your iPod won't turn on at all. This barcode contains the iPod's serial number. If you don't have the box, look on your iPod's original receipt or invoice for the serial number.
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