The Motorola Q features Windows Mobile 5.0 and a full keyboard. It has a miniSD card slot that allows you to add multimedia files to your device, and a one-megapixel camera that supports video recording. If you start to have stability problems with your phone or have problems with freezing, perform a hard reset. A hard reset erases all of the settings and programs you have configured, and restores the phone's operating system to its factory default.
Charge your Motorola Q or connect it to its charger before proceeding. Turn off your phone and turn it back on.
Press the navigation pad's center button for five seconds as your phone starts up.
Select "Yes" when your phone asks if you wish to perform a master reset. The restoration process begins automatically.
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