HP printer-scanner-copiers will detect and copy anything on their glass surface. Any dust or smudges on the glass can ruin an otherwise perfect scan, so keep your HP all-in-one printer's glass clean using HP's suggestions. These cleaning tips can be used with any HP printer-scanner-copier with a platen glass surface.
Turn off the printer and unplug the power cord.
Lift the printer's hinged lid to access the platen glass.
Spray nonabrasive glass cleaner onto a lint-free cloth.
Wipe the damp cloth over the platen glass and the white backing of the scanner lid.
Use a chamois or cellulose sponge to dry the glass and remove streaks. This step won't be necessary if you don't see streaking or spotting.
Plug the printer back in and print, scan or copy as usual.
- Always spray the glass cleaner onto a cloth and not on the glass directly. Liquid can seep under the glass and affect the printer's hardware if you spray directly on it.
- HP cautions against using ammonia-based glass cleaner. Also avoid cleansers containing acetone, benzene, ethyl alcohol or carbon tetrachloride as these can damage your machine.
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