Jupiterimages/Goodshoot/Getty Images
With so many accounts online, all featuring different password rules, it can be difficult to remember and protect all of your passwords. If you have an AT&T wireless phone, you can monitor and maintain most of the features for your phone such as pay your bill, view minutes and data usage, and change your service all with one password. If someone has discovered your password they will have full access to your wireless account. Or perhaps you cannot access your account because you have forgotten your password, forcing you to waste time listening to AT&T's automated phone system. Fortunately AT&T's website has made it easy to change the password to your wireless account whether you have forgotten your it or simply need a new one.
Change Password from Account
Step 1
Open your web browser and type "www.att.com" in the address bar to go to AT&T's website.
Step 2
Log in to myWireless account. In the "Manage My Account" box, select "myWireless" from the "Log in to" drop-down box. Enter the phone number for your wireless phone in the "Wireless Number" box and the current password in the "Password" box. Click "Go."
Step 3
Hover the mouse over the "My Account" tab. Select "My Profile" from the submenu that appears.
Step 4
Click on the "User Information" tab. Click on "Manage Login Information" from the "Login Information" section.
Step 5
Enter your current password in the "Current Password" box in the "Set Personal Password" section. Enter the new password in the "New Password" box and the "Confirm New Password" box.
Step 6
Click "Save Changes."
Forgotten Password
Step 1
Open your web browser and type "www.att.com" in the address bar to go to AT&T's website.
Step 2
Click on "Forgot myWireless password" in the "Manage My Account" box.
Step 3
Enter the phone number for your wireless phone in the "User ID/Member ID/Wireless Number" box and click "Continue."
Step 4
Enter your ZIP code in the "Billing ZIP Code" box and the four digits of your Social Security Number in the "Last 4 Digits of Primary Account Holder's SSN" box. Click "Continue."
Step 5
Select "Answer Security Questions" if you set up and remember your security questions, otherwise select "Receive a temporary password" and click "Continue."
Step 6
Enter the answers to the security questions if you chose this method in the previous step. Enter the new password in the "New Password" box and the "Confirm New Password" box.
Step 7
Click "Send Password to My Phone" to have AT&T send you a text message with a temporary password. Select an Email address level and click "Send Password Via Email" to have AT&T send the temporary password to your Email.
Step 8
Enter the temporary password in the "Temporary Password" once you receive the text message or email. Click "Continue."
Step 9
Enter the new password in the "New Password" box and the "Confirm New Password" box. Select and answer the two secret questions and click "Continue."
References
Photo Credits
- Jupiterimages/Goodshoot/Getty Images